## Handle Pipedrive tasks inside Outlook with Pipedrive for Outlook Integration

Connect Pipedrive and Outlook by adding access to Pipedrive data straight from Outlook and manage your sales without switching windows. The **Pipedrive for Outlook app** lets you see your contacts, organizations, deals, activities, and notes right where you handle your emails. It’s perfect if you’re already **using Outlook** and want to keep everything in one place.

### What You Can Do with the Pipedrive for Outlook App:
- **Access Vitals in Outlook:** Keep track of your Pipedrive data like contacts and deals directly in Outlook.
- **Add Info on the Fly:** Easily create new contacts, deals, and notes in Pipedrive from Outlook, keeping everything synced.
- **Works Everywhere:** This app works with Outlook whether you're on your desktop (Windows and Mac) or online. Make sure you’re using the latest version of Outlook to keep things smooth.

With the **Pipedrive for Outlook app**, you can streamline how you manage your sales right from your email, making it simpler to keep up with your deals and client info without the hassle of juggling apps.

Pipedrive for Outlook is all about making Outlook users' days easier and helping you focus.

You can try Pipedrive for Outlook for free for 7 days, to make sure it works for you and your business' workflow. After that, a paid subscription is required.

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Pipedrive for Outlook

PressOne is a telephone integration that allows you to manage your call-based customer interactions. With PressOne, you can make and receive calls directly from your Pipedrive CRM. It allows you to take notes, record calls and gives you access to your CDR (Call Detail Records).

PressOne Africa

We connect local businesses to the rest of the universe with a powerful VoIP business phone system.
Send and receive SMS from Pipedrive.
With the app, you can see all SMS sent to a contact and reply from within Pipedrive. All call history will be synced under your contacts and deals.

Reliable PBX

Replypad is a [shared inbox software for teams](https://www.replypad.com/blog/shared-inbox-software/), a customer communication tool that integrates with Pipedrive CRM. Replypad helps you manage shared inboxes like support@, info@, and finance@ as a team.

Organize all conversations in one place with clear owners, collaborate on customer communication, respond faster and deliver an exceptional customer experience. Replypad enables teams to work more efficiently, automate workflows and eliminate manual, tedious and repeatable work.

The integration with Pipedrive brings information from your CRM into the conversation in Replypad. Using the integration, your team has full context on each customer they respond to, right where they need it most. Details include phone numbers, organization, recent notes and information about open, lost and won deals – the amount, pipeline, stage, status, latest notes and more.

Using this app, you can provide better and faster responses and no longer need to switch tools endlessly. 

In addition, Replypad offers tools to get more things done as a team:

- Reporting and analytics
- Saved  responses
- @mentions
- Draft messages
- Snooze!
- Undo send
- Scheduled replies
- Review drafts composed by others
- Bulk actions
- Multi-brand and dynamic signatures
- Label and categorize conversations
- Advanced search
- Collision detection
- Unified team inbox
- Additional [shared inbox software](https://www.replypad.com) features

Replypad

Ringotel provides mobile and desktop apps with secure calls, messaging, and collaboration features that work together with any standard phone system. 

Integrating Ringotel with Pipedrive simplifies the calling experience for users by providing caller identification, easy access to CRM records, allowing them to manage CRM contacts via the Ringotel app, and more.

**Quickly access your Pipedrive contacts to make calls and send messages**
Access your Pipedrive contacts directly from the Ringotel mobile or desktop app, make calls, and send SMS/MMS.

**Create contacts from the Ringotel app**
You can create contacts in Pipedrive using the Ringotel mobile or desktop app interface.

**Caller identification**
On an incoming call, Ringotel gets information about the phone number from Pipedrive and displays it to the user.

**Log calls and call recordings**
Ringotel logs incoming and outgoing calls and call recordings to Pipedrive and provides quick access to call activity.

Ringotel

Slaask is the customer service app for all Slack users, bringing your whole team (and clients) together in the same place for communication. In other words, Slaask enables you to chat with your leads and customers in real-time, directly from Slack.

**Why should I integrate Slaask with Pipedrive? **

Integrating Slaask with Pipedrive will connect your team’s conversation with your leads and customers in Slack to Pipedrive. From there, you’ll be able to:

- Push leads and customers generated via Slaask to Pipedrive
- Help your leads and customers resolve their requests in real-time
- Monitor all interactions between your prospects and your company in your Pipedrive account
- Offer a personalized experience to returning leads and customers 
- Use Pipedrive’s list segmentation to nurture your leads and customers via instant communication

For example:
After you integrate Pipedrive with Slaask:
You can type “!crm info” in your Slack’s visitor channel to check a lead’s or customer’s pipedrive information. You can type “!crm update” in the visitor channel on Slack to update a lead’s or customer’s pipedrive information, including their name, email, company and phone number.

Slaask

Thulium is a browser-based CCaaS (Contact Center as a Service) on a mission to make customer interactions more effortless and frictionless.

Thulium and Pipedrive go hand in hand to improve your sales and support alignment.
Key features:

- All companies created in Thulium are automatically added to Pipedrive (important data like phone number, email address and address is automatically copied)
- Switching between customer cards in Thulium and Pipedrive with just one click
- While creating a new customer in Thulium, you can automatically add a new deal into Pipedrive
- A list of deals from Pipedrive is displayed in the Pipedrive tab in Thulium’s customer card

Thulium

Userlike is the first and only live chat software that helps your business win and nurture leads on your website and the most popular messaging apps, such as Facebook Messenger, WhatsApp, SMS and more.

With Userlike, you can connect with your prospects in real-time, generate leads out of chats and follow up with them on Pipedrive. 
Userlike is an easy-to-use, browser-based chat solution that’s a joy to work with – both for your service team and your customers. Customize the Userlike Website Messenger to match your brand. You can also connect a chatbot to automate parts of the sales process, like collecting customer data and qualifying your leads.

With the Userlike integration for Pipedrive, you can create Pipedrive deals from chats with one click. Transfer all relevant information you’ve shared in the chat to Pipedrive, so it is easily accessible to your sales team. You’ll see the transcript of the conversation as a note in the deal. You’ll have all the information at hand when you follow up with the lead.

Userlike

**Rasayel** helps your sales team qualify, nurture, and communicate with leads directly over WhatsApp. Since you already use Pipedrive to drive revenue, Rasayel amplifies those efforts by making WhatsApp communication seamless. 

**Rasayel & Pipedrive** → Sign up for Rasayel, connect your WhatsApp number, and install the integration. Instantly start chatting with your leads in WhatsApp!!

### Activity Logging
Rasayel automatically logs WhatsApp conversations into your Pipedrive leads and deals. Get full visibility of your team's WhatsApp interactions directly within Pipedrive.

### Activity Reports
Track your team's WhatsApp performance. Easily generate reports to see metrics like the number of messages sent by each team member within a chosen time period.

### View Pipedrive Lead or Deal information in WhatsApp
Rasayel's shared team inbox displays your Pipedrive leads and deals alongside WhatsApp conversations.  No more switching tabs – get vital lead context instantly.

## Why Rasayel + Pipedrive?

* “Practically 90% of our deals are closed on WhatsApp thanks to Rasayel.” - Enrique, Medesk
* “The most valuable...benefit of Rasayel is how much we can automate” - Saad ElMobarak, CTO - Qoyod.com
* “Rasayel helped us manage and track our sales from one app. Great mobile app, great support team!” - Arsen, CEO - Smile Turkey

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