What You Can Do With The Latest Build of ZIWO-Pipedrive? 

-Transfer your call to a queue or to an agent after you answer an inbound call or make an outbound call, and at the same time, the associated lead automatically will be opened.

-Select Preferable Language in which agent prefer, whether its in English or Arabic! All of ZIWO's components are in Arabic now!

-Make conference calls in which you’ll be able to talk to 5 or more people at the same time.

-After ending a call, all related details & activity will be logged directly into Pipedrive call history, and also you can view call logs via the smart dial-pad.

-An active link to the call recordings will show up, also you can find the call recording on the “Customers” section in Pipedrive.

-A Click to Call button will be placed next to the customer's phone number, so you can call your customers directly.

-Receive and view all incoming calls smoothly with a call pop showcasing all incoming calls within your Pipedrive account. 

-Call history and voice recordings to get integrated immediately into a new lead for better traceability.

-Agent Statistics: The agents can now access their live performance statistics. If the agent has a clear idea about his performance, you can let him know he’s on the right track.

To view full features please click [here](https://www.ziwo.io/integrations/pipedrive/)

Communicate with leads

Manage my accounts

Support my customers

Ziwo

**Unleash the potential of your customer support with the Freshdesk and Pipedrive integration powered by Make.** 

Streamline your workflows, improve customer interaction, and bolster your team’s productivity, all while maintaining seamless communication.

Key Features and Benefits:
- Ticket Management: Prioritize, categorize, and connect tickets to deals or organisations in Pipedrive using Freshdesk's comprehensive ticketing system. Ensure no ticket gets lost or double-handled with Freshdesk's agent collision detection feature​​.
- Connect critical issues raised in the community to deals or persons in Pipedrive to ensure they receive the required attention​.

[More templates](https://www.make.com/en/integrations/freshdesk/pipedrive)

Automate my pipeline and data

Freshdesk Sync

**Easiest CPQ App to Setup and Use With Your Pipedrive CRM**

**Intelligent Quoting & Proposal Engine**

**Product or Service Quotes**

**Flexible Upsell/Cross-sell Workflows**

**Automatic Proposal Document Generation**

**Product, Pricing, and Approval Rules**

**Pipedrive CRM and Optional Back Office Integration**

Attract new leads

Qualify my leads

Manage contracts

Manage my projects

Mobileforce CPQ

We connect local businesses to the rest of the universe with a powerful VoIP business phone system.
Send and receive SMS from Pipedrive.
With the app, you can see all SMS sent to a contact and reply from within Pipedrive. All call history will be synced under your contacts and deals.

Reliable PBX

Why JivoChat live chat? Times are changing!
Clients prefer texting more than calling these days. Every month, millions of JivoChat messages begin with proactive invitations.
Just like being greeted at a physical store, this sort of friendly gesture goes a long way – and visitors are more likely to become your customers.

Nurture my leads

JivoChat

Replypad is a [shared inbox software for teams](https://www.replypad.com/blog/shared-inbox-software/), a customer communication tool that integrates with Pipedrive CRM. Replypad helps you manage shared inboxes like support@, info@, and finance@ as a team.

Organize all conversations in one place with clear owners, collaborate on customer communication, respond faster and deliver an exceptional customer experience. Replypad enables teams to work more efficiently, automate workflows and eliminate manual, tedious and repeatable work.

The integration with Pipedrive brings information from your CRM into the conversation in Replypad. Using the integration, your team has full context on each customer they respond to, right where they need it most. Details include phone numbers, organization, recent notes and information about open, lost and won deals – the amount, pipeline, stage, status, latest notes and more.

Using this app, you can provide better and faster responses and no longer need to switch tools endlessly. 

In addition, Replypad offers tools to get more things done as a team:

- Reporting and analytics
- Saved  responses
- @mentions
- Draft messages
- Snooze!
- Undo send
- Scheduled replies
- Review drafts composed by others
- Bulk actions
- Multi-brand and dynamic signatures
- Label and categorize conversations
- Advanced search
- Collision detection
- Unified team inbox
- Additional [shared inbox software](https://www.replypad.com) features

Replypad

**Twilio SMS MMS for Pipedrive**

Effectively communicate with your clients worldwide by rapidly sending and receiving personalized or templated SMS/MMS messages. 

**Features**

**Outbound & Inbound**: All inbound and outbound messages will be automatically recorded under their respective Deals, Contacts, or Leads in the Notes section with a timeline.

**SMS History / Inbox**: Manage and view both incoming and outgoing messages in a conversational format by tracking them in one centralized location.

**Templated Messages**:  Save unlimited templates for sending personalized messages.

**Bulk SMS**: Seamlessly send bulk messages with just a few clicks.

**Automated SMS**: Automate the Templated or customized SMS.

**Segmented SMS**:  Optimize your reach with Segmented SMS Marketing! Connect directly with your target audience through personalized messages. Enhance your communication strategy effortlessly.

**SMS Number**: If your business doesn't have an SMS number, no problem – you can purchase one from us.

**Pricing**

$39 per month per organization. If you have any questions, feel free to contact us at *help@oapps.xyz*.

Twilio SMS MMS for Pipedrive

**RingCentral SMS MMS for Pipedrive**

Effectively communicate with your clients worldwide by rapidly sending and receiving personalized or templated SMS/MMS messages. 

**How We Boost Your Business?**

SMS marketing elevates customer engagement through the direct delivery of personalized messages, updates, and promotions to their audience's mobile devices. This streamlined communication strengthens customer relationships, encourages quick responses, and enhances overall CRM strategy effectiveness.

**Why are personalized messages good for businesses?**

Personalized messages make customers more interested and happy. They help businesses connect better with customers, sell more, and make customers like their experience more.

**Outbound & Inbound**: All inbound and outbound messages will be automatically recorded under their respective Deals, Contacts, or Leads in the Notes section with a timeline.

**SMS History / Inbox**: Manage and view both incoming and outgoing messages in a conversational format by tracking them in one centralized location.

**Templated Messages**:  Save unlimited templates for sending personalized messages.

**Bulk SMS**: Seamlessly send bulk messages with just a few clicks.

**Automated SMS**: Automate the Templated or customized SMS.

**SMS Number**: If your business doesn't have an SMS number, no problem – you can purchase one from us.


**Pricing**

$39/month or $429/year with a 9% yearly discount. For any queries reach us at *help@oapps.xyz*

RingCentral Bulk SMS for PipeDrive

Crafter is an easy-to-use software platform that allows you to digitize your field service. The software consists of an online program for the office with which you can create jobs, schedules, invoices and proposals. In addition, our mobile app has been specially made for field service employees so that they can fill in work orders, register hours, take photos and have jobs signed with customer signatures.

Just as Pipedrive has focused on the salesman in the creation of their software, at Crafter we have focused on the craftsman. The result is a solution that is truly built from a practical point of view.

Crafter offers you the following benefits:
- manage won deals and deliver these projects within an agreed timeline
- create clear employee planning
- let your employees fill in work reports and register hours
- avoid manual administrative work and save time
- design a professional appearance for your customers

Visit our website to sign up free for 30 days.

At the moment this marketplace app is only available in the Netherlands and Belgium.

Crafter Workorders & Scheduling

Highways.io is designed to bring your Intercom inbox closer to Pipedrive. Fewer tabs mean less switching and more productivity for your team. Installation is simple, clean and designed to work directly from your Intercom Inbox.

Features

- create deals in the Intercom inbox
- view deals in the Intercom inbox
- search and open Pipedrive deals from Intercom
- monitor deals in real time from within Intercom
- create and view Pipedrive contacts

Highways

Custify's integration with Pipedrive CRM supercharges your customer success team by combining in-product usage with Pipedrive data, support, and billing insights in one dashboard.

**Integration Highlights:**

- **Unified Customer View**: Merge Pipedrive data with other customer insights, eliminating spreadsheets.

- **Customer Segmentation**: Leverage Pipedrive details to segment customers, enhancing personalized success strategies.

- **Lifecycle Management:** Use Pipedrive’s deal stage data to track and manage customer progression and deal closure.

- **Proactive Engagement**: Identify and engage customers needing attention due to onboarding hurdles, trial expirations, or usage drops.

- **Automated Workflows**: Automate customer success tasks based on deal stages from Pipedrive, like email sequences or task assignments.

- **Alerts and Tasks**: Receive real-time alerts for critical deal events and tasks indicating churn risk or renewal time.

- **KPIs and Health Scores**: Access health scores and metrics within Pipedrive, identifying at-risk customers and opportunities for growth.

This integration enables proactive customer management, improves product adoption, and increases customer satisfaction and lifetime value, ensuring sales and success teams collaborate effectively.

Custify

Zendesk offers a ticketing system designed to help companies track, prioritize and solve customer support interactions. Pipedrive is a powerful sales CRM and pipeline management software. Integrating the two helps sales and support reps see the bigger picture and improve their customer communication.

Using the Pipedrive-Zendesk integration, reps can access Pipedrive customers’ information from Zendesk and vice versa, thereby eliminating the need to switch between apps and promoting both a speedy resolution and a better sales workflow.

By installing the app, Pipedrive users can pull the following information from Zendesk:

- Ticket number, subject and status
- Ticket creation date and last update time
- Participants

And Zendesk users can pull the following information from Pipedrive:

- Person name
- Organization
- Deal title and status
- Deal value and its currency
- Deal creation date

Connect your favorite tools or easily find new ones

Support my customers

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