Wingman is a conversation intelligence tool that helps sales teams with pipeline visibility, actionable insights, and real-time coaching.

Communicate with leads, Manage my accounts, Other use cases

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Description

Integrating with Pipedrive allows customers of Wingman to add context to their conversations!

You can capture, transcribe and analyze your customer conversations using AI. The “Voice of the Customer” is no longer an abstraction. All the feedback that your customers are giving you is transformed into actionable insights by Wingman. Pipedrive-Wingman integration helps you:

  • Save time by keeping your CRM updated with customer interactions

  • Avoid endless scrolling. Wingman AI helps you find the right call and insights without listening to a single call.

  • Get a quick refresher before your next call. Whether it’s the engaging question asked, or the follow-up actions discussed, Wingman tracks all the data on the calls and makes it available at a single glance.

  • Asynchronous sales coaching. With Wingman, sales coaching is real-time, actionable and contextual. Review an hour-long call in less than ten minutes, share feedback and build a library of best coachable moments, so that you can ramp up your next rep quickly.

Installation instructions

Integrating Wingman with Pipedrive takes just a few minutes. No dev support or coding needed!

Click the Install Now button to get started!

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User reviews (18)

User reviews (18)

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KS
Kevin Sullivan
March 1, 2024 · 21:58

This would have 5 stars if it worked better with ad-hoc joining a Google Meet. It joins if the meeting is scheduled but always has errors if I try and have it join during the meeting.

KS
Kevin Sullivan
February 11, 2023 · 15:58

Lets me know if I've been speaking too long (monologing). We also have access to battle cards that pop up when we mention a competitor. I have a tendency to be long winded, this has helped me by also prompting to ask a question if I've been speaking too long. On the transcripts it sometimes attributes words spoken to the wrong person. If I were to read the transcripts alone I may get confused if I'm an outsider who wasn't on the call. Gives us recordings and transcripts which lets us go back on any info missed. It saved a deal where I misheard a client and estimated a price for the year which she took as per month. After reviewing the recording I realized the miscommunication and reached out to the prospect to clarify.

RJ
Rahil Jiwani
January 30, 2023 · 18:21

Nice to upload link right away. would be even more useful if it added some highlight snippets in the task

QU
Quentin U.
November 3, 2022 · 06:26

Perfect call tracking software, it's user-friendly interface and set up is exactly what we need. I love getting the transcript after a call in case I forgot to write something a prospect is telling me. Love the product, and it's 100% reliable.

D
Deborah
October 26, 2022 · 19:45

Wingman is user-friendly and really helpful when it comes to having access to the recordings with the customers and also with the transcriptions. It makes easier to keep track of the topics discussed.

Overall rating

4,5

5 stars

89%

4 stars

4%

3 stars

0%

2 stars

0%

1 stars

7%

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