Multi-channel helpdesk and customer messaging platform designed to help you support, engage and convert customers.

Nurture my leads, Communicate with leads, Manage my accounts, Support my customers

App screenshot
App screenshot
App screenshot
App screenshot
App screenshot

Description

Re:amaze Live gives your team unparalleled insights into your site and app activity. Allow everyone on your team to browse through a list of active customers, see what they're doing, where they're from and contact them with targeted one-on-one messages.

Build your self-help center with Re:amaze FAQ and host it on its own domain or embed it within the Re:amaze Chat or inside your site or app. Re:amaze FAQ is fully customizable to fit the needs of your brand.

Pipedrive integration features:

View Pipedrive contacts and deals from within Re:amaze conversations Other Features:

  • Customer satisfaction surveys
  • Multi-brand management
  • CRM and contact management
  • Team collaboration and staff notes
  • Event tracking
  • Automated workflows
  • Customizable email templates
  • Automatic collision detection
  • Notifications, tags and filters
  • Response templates
  • Conversation permalinks
  • Autoresponders
  • Roles and permissions
  • Advanced reporting
  • Plug-and-play embed builder
  • iOS and Android apps

Installation instructions

For New Re:amaze users:

  1. Install the Re:amaze app through the Marketplace
  2. You'll be taken to a new account form to fill in your company information
  3. Click "Create Account" to complete the setup

For Existing Re:amaze users:

  1. Install the Re:amaze app through the Marketplace
  2. Choose to connect your existing account
  3. Enter your account details to link your existing account to Pipedrive
  4. You can also initiate the installation process from your existing Re:amaze account under Settings > Apps > Pipedrive

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